PEPCID® COVID-19 Update and Usage Guidelines

We encourage consumers to learn about and follow guidance provided by the World Health Organization.


At Johnson & Johnson Consumer Health, we are committed to helping individuals and communities around the world manage the unprecedented impacts of COVID-19. Our teams are actively working to maintain production of high-demand consumer health products, including PEPCID® products.

As COVID-19 strains healthcare resources globally, it is more important than ever to help people stay healthy and out of a stressed healthcare system. We are prioritizing the continued production of high-demand products to maintain supply, all while ensuring the highest level of quality and safety.


There have been consumer questions around the effectiveness of PEPCID® to treat or prevent COVID-19. The health and safety of our consumers is paramount. Here are some frequently asked questions with answers from the makers of PEPCID®.

Find answers to more frequently asked questions here.

Other product related questions

Reduced Call Center and Contact Us Support

If you need us for any questions or concerns, please send us a message. Due to the evolving public health emergency, you may experience a delayed response when contacting our Call Center and Contact Us. We appreciate your patience as we strive to provide the best service for you and your family during this time.